Data privacy policy

Data Privacy Policy

Sotres Privacy Policy

Effective date: May 31, 2023

Identity and contact details of the data controller: The controller of the personal data collected via this website is Sotres.

Company name: Sotres

Address : Rue Richard Wagner, 63200 Riom

Telephone number : 04 73 15 36 00

E-mail address :

Purpose of data collection: We collect personal data in order to manage your requests, provide our services, process your orders and inform you about our products and services. We also use your data for internal statistical purposes and to improve our services.

Legal basis for data processing: The processing of your personal data is based on your explicit consent when providing this information or on the performance of a contract between you and Sotres.

Compulsory or optional nature of data collection: The provision of personal data is optional, but necessary to manage your requests, process orders and provide you with our services. If you do not provide the required information, we may not be able to respond to your requests or provide you with certain services.

Categories of data recipients: Personal data collected may be communicated to certain recipients, such as our service providers and business partners, solely for the purpose of providing our services or responding to your requests.

Data retention period: Your personal data will be kept for as long as is necessary to achieve the aforementioned purposes, in accordance with the applicable legal retention periods.

Rights of data subjects: In accordance with the GDPR, you have the following rights regarding your personal data: right of access, right of rectification, right to erasure, right to data portability and right to limit processing. You also have the right to withdraw your consent at any time. To exercise these rights, please contact us using the details provided above.

Right to lodge a complaint with the supervisory authority: If you believe that the processing of your personal data contravenes the provisions of the RGPD, you have the right to lodge a complaint with the competent supervisory authority, which is the Commission nationale de l’informatique et des libertés (CNIL) in France.